FAQs

We appreciate you may have some questions about the specific terms we use when talking about Bonds.  To answer some of these questions we have put together this helpful list.

They will be a family member, friend or relative, does not raise invoices for their time and is not covered by a professional indemnity insurance policy.

They will be paid formally for their services, raise invoices for their time and will be covered by a professional indemnity insurance policy for their work.

Upon payment of the premium the Bond will be deemed to have been in force from the date of your appointment with all previous activities automatically being covered by the Bond.  Please note this cover is not available to everyone, please refer to each Bond for more information.

Aviva have the right to recover  money they pay out under a Bond (plus any applicable fees they incur).  However, Aviva will waive this right against ‘Lay’ People for errors that do not result in them making a personal gain. Please note this cover is not available to everyone, please refer to each Bond for more information.

If the Bond is no longer required an additional period will be added to the cover to allow for any claims that made need to be made.  The Discovery period will vary for each type of Bond, please refer to the Terms of each Bond for the exact time period.

Please contact us straight away if a claim is required on a Bond so we can send you the appropriate claim form.  The relevant Govemernt department will also need to be contacted.

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